MetriSight Ep.80 - AI in Action: What's Driving Business Value in 2025?
May 06 2025 |
00:27:11
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MetriSight Ep.80 - AI in Action: What's Driving Business Value in 2025?
May 06 2025 • 00:27:11
Based on the global AI for Business Success 2025-26 research study with 1,100+ companies, Metrigy CEO shares our latest findings on everything from th...
MetriSight Ep.79 - CEO Scott Russell's Plan to Build on NICE's CX Success
Apr 01 2025 • 00:36:09
Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer experience...
MetriSight Ep.78 - Key Takeaways from EC25
Mar 26 2025 • 00:25:41
Metrigy analysts share what most piqued their interest among the myriad customer experience- and workplace colloboration-related announcements and con...
MetriSight Ep.77 - Metrigy Top 10: Who's Who in UCaaS
Mar 25 2025 • 00:13:22
In this episode, find out which providers are Top 10 in Metrigy’s annual UCaaS MetriRank report. Senior Research Director Diane Myers walks us through...
MetriSight Ep.76 - Metrigy's Take on the Year Ahead in Customer & Employee Engagement
Jan 21 2025 • 00:29:46
From agentic AI to workplace of the future, here are a few of the technologies and trends Metrigy will be exploring in 2025....
MetriSight Ep.75 - Pragmatic AI & Beyond: Smartsheet's Take
Jan 07 2025 • 00:24:08
Metrigy’s connected workspace research shows that about 62% of companies studied already are supporting or planning to support AI functionality for co...
MetriSight Ep.74 - Simply Neat with Janine Pelosi
Dec 09 2024 • 00:20:37
In this episode we talk with Janine Pelosi, CEO of Neat, about Neat’s vision for making video engagement simple. We’ll get Janine’s take on what broug...
Metrigy's second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why--and which missed the cut-off but are on ...
MetriSight Ep.72 - Top Takeaways from Metrigy's Workplace Collaboration MetriCast
Oct 11 2024 • 00:17:29
What's the state of adoption for key worksplace collaboration products and services? In this episode, Diane Myers, senior research director and princi...
MetriSight Ep.71 - CX Vision: 3 Pillars that Will Impact the Future
Sep 17 2024 • 00:26:03
In this episode, Jonathan Rosenberg, Five9's CTO and head of AI, and Metrigy's Robin Gareiss discuss the huge changes coming to customer experience in...
