Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment,...
MetriSight Ep.49 - How to Fix the Work-Relationship Problem
Oct 31 2023 • 00:28:52
HP's recently published Work Relationship Index, based on a global survey of 12,000 knowledge workers, 3,600 IT decision makers, and 1,200 business le...
MetriSight Ep.47 - What's Next for 8x8
Sep 28 2023 • 00:28:05
Sam Wilson, formerly CFO, CCO, and interim CEO, at 8x8, was recently named CEO. In this episode, we'll talk to Sam to learn how his experience has pre...
MetriSight Ep.46 - Talking Zoom Huddles with David Ball
Sep 12 2023 • 00:21:12
Zoom recently introduced Huddles, a virtual co-working space designed to bring in-office, ad-hoc engagement experiences to virtual employees. In this ...
MetriSight Ep.45 - How to Uplevel Slack's Value to the Enterprise
Aug 28 2023 • 00:18:20
Steve Hamrick, VP of product management at Slack, likes to say that app utilization, an oft-sought-after goal, is not a surrogate for business value. ...
Metrigy's Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment s...
MetriSight Ep.43 - Touching Base on CPaaS Acceleration
Aug 08 2023 • 00:22:15
Robert Galop, CMO of the recently formed CPaaS Acceleration Alliance, shares a status report on the sate of CPaaS and the latest on this new organizat...
Metrigy has published its first ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment,...
MetriSight Ep.41 - CX Optimization Research Takeaways
Jul 05 2023 • 00:19:44
Metrigy CEO and principal analyst Robin Gareiss shares highlights of what she's learned from her latest customer experience research, with perspective...
MetriSight Ep.40 - Employee Engagement, the Workvivo Way
Jun 26 2023 • 00:28:31
In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Wo...
